Airline Boss Raged at Check-in Queues

by Dave on 28/09/09 at 8:59 am

Whenever I’m standing in line at any queues, I would like for managers of those companies that ineffectively manage their human resources to get a taste of this waiting game. The CEO for the budget airline Jet2 did just that and got a police caution for shouting at its own employees, says British media.

Philip Meeson was doing a routine check at Manchester Airport when he noticed the 220 passengers waiting in line and became instantly irritated. He went to the front of the line and started screaming at his staff, occasionally adding some indecent four-letter words.

The CEO’s outburst was well-received by passengers, who applauded him, but left his check-in staff unimpressed and called the police.

“Police were called to the check-in area at Terminal One, following reports that a man was being abusive to staff. Officers attended and warned the man about his future conduct and behaviour under the Public Order Act” a Greater Manchester Police spokesperson told the Telegraph newspaper.

Meeson admitted he was unprofessional and quickly calmed down to avoid further action from the police.

Meeson “was not happy with the service the Jet2.com customers were getting,” according to a Jet2.com’s statement. He “took immediate action after seeing the length of the queue and requested that workers get it sorted immediately in his own passionate style!”

Jet2 also said they are still “friendly” and want to banish check-in queues. (via CNBC)

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